Pre-Sale Questions

1. Do I need to be a coder to modify the content of the template ?
Most of our templates can be managed via the user-friendly admin panel, although you can contact our Pre-Sales Team to get more details on specific template prior to purchasing. Keep in mind that our products have detailed instructions about template installation and customization process. Additionally, you can also visit our Help center and view video tutorials available.

2. Are your templates SEO-friendly ?
Yes.

3. Can I view the actual Demo of the websites ?
Yes. Pls find the DEMO button at each of the templates

4. Can it possible to set up Paypal or other payments gateway inside the templates ?
Yes, for the most part, but it really depends on the type of template. Paypal offers many different methods to create an online checkout option for you, for example, images with direct text links to your Paypal item or service.

5. Is there any training or tutorials on editing the templates ?
Yes . We provide the training videos and support team on the editing

6. How can I update a template to a newer version ?

Please create a Tech Support Ticket so we can review your project and provide a quote for our services to assist you in getting your template updated to the latest version.

7. How can I get a bigger discount ?
A great question! Actually, from time to time you can find special promo codes on our Blog, within our Newsletters and even on social media sites such as our Facebook and Twitter pages.

8. Is your support free or should I pay for the your assistance ?
If your request is related to the template not functioning correctly, an error in the download, or general getting started instructions, feel free to ask our support for help. We limit the questions to issues related to getting the template installed and working. Anything else is beyond the scope of a template sale.

9. Are there any extra costs involved ?
During the checkout of the template you might see additional offers you can opt to purchase, but we do not have any hidden cost involved in our template sales. If you are not used to utilizing templates for website projects, we will be happy to assist you in choosing the correct template/product for your project.

10. Is there any time-limit to use the templates that i purchase ?
There is no time limit. As long as you are the owner of the domain/template, you can use it for a lifetime.

11. Do I need any ” special software” in CMS and eCommerce templates ?
Both CMS and eCommerce websites have admin control panels that do not require special software to add pages, images, etc. However, if you want to edit images or alter the site layout, we indicate what software was used to design your website template and recommend that you utilize it as well.

12. Can I use the images and music at the templates ?
Yes.

13. Can i edit the template myself ?
Of course. You can edit or customize the template as you wish. You can do whatever you like for your template.

14. Can I install the template myself ?
This really depends on your level of experience with the product. You will be able to find instructions on editing your template in the templates documentation file, in our Online Help Center. You can also contact us via our Ticket System specifying your order information and all the relevant hosting details for us to take a look and give you advice on the installation.

If you prefer not to spend time installing your template, our support team can perform the installation for you. To get a free quote on the service, please submit a Pre-sales ticket. .

15. How long will it takes to install the template if I purchase the installation from you ?

The usual period is 24-72 hours. It may take longer in case you fail to provide the correct hosting information in time. We will do our best to make it happen as quickly as possible.

16. Are there any other charges besides the template price ?
You may opt to purchase additional options, such as template installation, web hosting, etc. Once the purchase is complete, there are no other charges to your account. If you decide to order customization later, it will come as a separate order.

17. How long will I get the template after I make purchase ?

Our support team will contact you thru email to confirm your hosting and domain before installation being made.

You l get the template once you completed the purchase process. The template is normally delivered to your email address within 3-5 minutes.